Hacknot - User Is A Four Letter Word

Hacknot - User Is A Four Letter Word

Interesting read for us Interns me thinks. Especially as to how a ‘user-focused’ approach impacts software development.

Perhaps the most common ploy of the passive aggressive user is procrastination. When asked to participate in interviews or submit to any demand on their time, the user offers only perfunctory compliance, complaining that they just can’t find the time to put in greater effort, given the demands of their existing duties. They know that if they demur frequently enough, you will probably stop assigning them tasks altogether.

My this situation sounds mighty familiar. Could be the reason my code’s been sitting in the pre production environment for more then a week, only to have the users tell me, on the very same day that I’m supposed to get the Requirements Document signed off no less, that there needs to be some amendments to the logic and documentation.

And no, this is not the first time such as happened. I’m ranting. I know. Sue me.

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